As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Develop and implement business driving events to achieve department goals Supervise proper presentation, organization, storing, and replenishment of stock
Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
Meet and exceed your own and the company’s sales goals Work well with vendors to get the best business outcomes Manage vendor events and promotions, including scheduling and execution
Maintain compliance with all hygiene standards
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.